Sunburst Chemicals, located in Bloomington, MN is an industry-leading manufacturer of cleaning and sanitizing chemicals, specializing in solid detergent systems. Our products are sold and serviced directly to customers and through distributors throughout the US and internationally. For 100 years, Sunburst has been family-owned and operated with a passion for helping customers succeed by bringing value through innovative solutions. We are a small, hard-working group of professionals who also know how to have fun. At Sunburst, we value our employees, our comfortable culture & relaxed environment, and our dedication to our internal and external customers.
Sunburst Chemicals offers the opportunity to join a stable, thriving, and innovative industry leader. We offer a competitive compensation package including a base salary and bonus opportunity along with healthcare benefits, a 401K program, and profit-sharing. Our office is a casual dress work environment, with a culture that stresses independent motivation, dedication, and a team atmosphere. Sunburst Chemicals is an Equal Opportunity Employer.
To apply, please email resume and qualifications to our Human Resources department at hr@sunburstchemicals.com
Job Overview
We are expanding and seeking a skilled and experienced Service Technician to join our team. The Service Technician will be responsible for providing top-notch service to customers by installing, maintaining, and repairing equipment and systems. The ideal candidate will have a strong background in field service, mechanical knowledge, and computer networking. This role is perfect for a motivated individual who is comfortable with hands-on work and is willing to learn and grow with our company.
Duties
– Perform field service calls to diagnose and repair equipment and systems, ensuring timely and effective resolution of customer issues.
– Conduct routine maintenance and inspections on equipment and systems to prevent breakdowns and ensure optimal performance.
– Utilize hand tools and specialized equipment to complete repairs and maintenance tasks.
– Troubleshoot and diagnose issues using a voltmeter and other diagnostic tools.
– Maintain a clean and organized workspace, adhering to safety protocols and best practices.
– Stay up-to-date with product knowledge and technical training to remain proficient in the field.
– Provide exceptional customer service, communicating clearly and professionally with customers and internal stakeholders.
– Collaborate with other team members to resolve issues and improve processes.
Requirements
– High school diploma or equivalent required; technical degree or certification preferred.
– Experience in the field of service technician or a related field.
– Strong understanding of mechanical knowledge and computer networking principles.
– Proficiency with computer hardware and low voltage systems.
– Ability to lift and move heavy equipment and tools.
– Familiarity with hand tools and the ability to use them effectively.
– Service technician certification or equivalent experience.
– Ability to maintain a positive and professional attitude in a fast-paced environment.
– Excellent communication and problem-solving skills.
Job Type: Full-time
Pay: $50,000.00 – $60,000.00 per year
Benefits/Compensation
License/Certification:
Willingness to travel:
Work Location: In person
Job Overview
We are seeking a skilled and experienced Service Technician to join our team. The Service Technician will be responsible for providing top-notch service to customers by installing, maintaining, and repairing equipment and systems. The ideal candidate will have a strong background in field service, mechanical knowledge, and computer networking. This role is perfect for a motivated individual who is comfortable with hands-on work and is willing to learn and grow with our company.
Duties
– Perform field service calls to diagnose and repair equipment and systems, ensuring timely and effective resolution of customer issues.
– Conduct routine maintenance and inspections on equipment and systems to prevent breakdowns and ensure optimal performance.
– Utilize hand tools and specialized equipment to complete repairs and maintenance tasks.
– Troubleshoot and diagnose issues using a voltmeter and other diagnostic tools.
– Maintain a clean and organized workspace, adhering to safety protocols and best practices.
– Stay up-to-date with product knowledge and technical training to remain proficient in the field.
– Provide exceptional customer service, communicating clearly and professionally with customers and internal stakeholders.
– Collaborate with other team members to resolve issues and improve processes.
Requirements
– High school diploma or equivalent required; technical degree or certification preferred.
– Experience in the field of service technician or a related field.
– Strong understanding of mechanical knowledge and computer networking principles.
– Proficiency with computer hardware and low voltage systems.
– Ability to lift and move heavy equipment and tools.
– Familiarity with hand tools and the ability to use them effectively.
– Service technician certification or equivalent experience.
– Ability to maintain a positive and professional attitude in a fast-paced environment.
– Excellent communication and problem-solving skills.
BENEFITS/COMPENSATION:
Job Type: Full-time
Pay: $50,000.00 – $60,000.00 per year
Work Location: In person
Job Overview
We are seeking a skilled and experienced Service Technician to join our team. The Service Technician will be responsible for providing top-notch service to customers by installing, maintaining, and repairing equipment and systems. The ideal candidate will have a strong background in field service, mechanical knowledge, and computer networking. This role is perfect for a motivated individual who is comfortable with hands-on work and is willing to learn and grow with our company.
Duties
– Perform field service calls to diagnose and repair equipment and systems, ensuring timely and effective resolution of customer issues.
– Conduct routine maintenance and inspections on equipment and systems to prevent breakdowns and ensure optimal performance.
– Utilize hand tools and specialized equipment to complete repairs and maintenance tasks.
– Troubleshoot and diagnose issues using a voltmeter and other diagnostic tools.
– Maintain a clean and organized workspace, adhering to safety protocols and best practices.
– Stay up-to-date with product knowledge and technical training to remain proficient in the field.
– Provide exceptional customer service, communicating clearly and professionally with customers and internal stakeholders.
– Collaborate with other team members to resolve issues and improve processes.
Requirements
– High school diploma or equivalent required; technical degree or certification preferred.
– Experience in the field of service technician or a related field.
– Strong understanding of mechanical knowledge and computer networking principles.
– Proficiency with computer hardware and low voltage systems.
– Ability to lift and move heavy equipment and tools.
– Familiarity with hand tools and the ability to use them effectively.
– Service technician certification or equivalent experience.
– Ability to maintain a positive and professional attitude in a fast-paced environment.
– Excellent communication and problem-solving skills.
BENEFITS/COMPENSATION:
Job Type: Full-time
Pay: $50,000.00 – $60,000.00 per year
Work Location: In person
Location: Tampa FL, Charlotte NC, Raleigh NC
Mission:
Direct, develop and grow sales within the assigned
Region in order to meet or exceed sales goals while
maintaining Sunburst’s profit objectives in alignment
with the company Vision and Guiding Principles.
RESPONSIBILITIES:
I. REGIONAL GROWTH AND EXPANSION 60%
A. Develop sales strategies to successfully achieve target
market penetration, short-term and long-term sales
objectives, and all key Sunburst initiatives.
B. Prepare sales forecasts for all sales strategies identified
above.
C. Achieve minimum sales in the region consistent with
Sunburst’s annual corporate growth objectives and other
annual objectives set forth in Regional Business Plans.
D. Maintain sales pipeline for all core sales objectives and
strategic sales initiatives of 1 x annual sales targets.
E. Maintain approved revenue and expense budgets.
F. Conduct distributor and key customer consultative sales &
service meetings as required or appropriate.
G. Actively identify and develop “closers” within each
distributor.
H. Conduct regular Mutual Business Plan review meetings with
key distributors, SSP’s and customers in the region and
provide recommendations which will enhance overall
business performance of all stakeholders.
I. Chain Business
1. Sell Regional and National Multi-Unit accounts with a
primary emphasis on “programs” developed by
Marketing.
2. Develop and prepare all proposal material for new
prospects consistent with Sunburst brand standards.
3. Work with Product Line Managers and National
Service Manager to insure account, program, and
brand standards are understood and implemented for
new account Trials.
4. Direct and monitor new chain account trials.
II. PERSONNEL DEVELOPMENT & MANAGEMENT 40%
A. Maintain established personnel performance standards and
guidelines.
B. By December 31 of each year, establish quotas for RSM sales
volume, new accounts, and other measures of sales
performance consistent with the expectations of the region.
C. At a minimum, conduct quarterly performance review and
RSM/RST territory growth planning sessions with each
direct report. Evaluate performance vs. objectives and
standards and coach for successful achievement of all goals.
D. Conduct sales team meetings on a regular basis and as
required.
E. Work with team members; scheduled and/or unscheduled
ride-alongs, provide support for troubled accounts, review
and provide direction of sales pipeline.
F. Develop & implement personnel development and training
programs for individuals as required and appropriate.
G. Maintain team spirit, motivation and a free flow of
information on a company-wide basis. Provide council for
sales staff and arbitrate disputes.
H. Other general management:
1. Coordinate and collaborate with sales and service
personnel to insure company objectives and customer
concerns are cared for.
2. Attend managements sessions, meetings, seminars, or
other planning meetings to provide insight, advise,
strategies, etc., as required.
3. Monitor actual sales objectives vs. goals.
Continuously create and implement change plans to
meet sales goals or sustain above-target performance.
4. Routinely communicate sales and service best
practices and challenges to direct reports, peers,
superiors, and business partners.
5. Submit reports as required.
6. Conduct quarterly Business Reviews with Sunburst’s
Executive Sales Leadership team.
7. Build an applicant bench, seek out qualified personnel
to fill upcoming positions
Qualifications:
Bachelor’s Degree in Business, Bachelor of Science or related field
10 + years direct and/or distributor sales experience
5 + years sales leadership experience
Prior experience achieving all sales goals and expectations
Prior experience achieving all budget expectations
Prior experience demonstrating proficiency in growing a business
in new or underdeveloped territories
Prior experience demonstrating proficiency in Core Sales
Competencies and Core Leadership Competencies
Must be able to travel at least 50% of available time for business
related activities
Core Sales Competencies:
Entrepreneurial Approach: Reflects an entrepreneurial attitude;
Manages time effectively; Sets effective goals.
Understands Prospects: Recognizes buyer behavior; Understands
the purchasing process.
Develops Appropriate Solutions: Knows Sunburst products and
programs and their connection to prospect goals; Knows how to
demonstrate value of Sunburst products and programs.
Prospects Proactively: Identifies prospects and gets appointments;
Maintains active prospect pipeline at all times.
Proactively Manages the Selling Process: Understands clientcentric selling; Establishes rapport; Identifies prospect’s needs;
Counsels prospect.
Closes the Sale: Explores prospect’s options; Presents ideal
solution; Overcomes objections; Closes effectively
Manages Sales Relationships: Secures and develops the
relationship.
Core Leadership Competencies:
Self Leadership: Role models Sunburst Guiding Principles; is
trusted, communicates clear direction, understands personal
strengths and limitations, and adjusts to circumstances.
Team Leadership: Creates an atmosphere where people can
succeed; collaborates across teams; helps others get behind
business agendas and accomplish individual and team objectives.
Business Leadership: Sets clear objectives; plans logical steps to
meet objectives; takes action to meet objectives.
Strategic Leadership: Anticipates opportunities for change and
plans accordingly; has a clear vision of the future; can sell ideas at
all levels of the organization.
Pay: $90,000.00 – $95,000.00 per year