Sunburst Chemicals, located in Bloomington, MN is an industry-leading manufacturer of cleaning and sanitizing chemicals, specializing in solid detergent systems. Our products are sold and serviced directly to customers and through distributors throughout the US and internationally. For 100 years, Sunburst has been family-owned and operated with a passion for helping customers succeed by bringing value through innovative solutions. We are a small, hard-working group of professionals who also know how to have fun. At Sunburst, we value our employees, our comfortable culture & relaxed environment, and our dedication to our internal and external customers.

Sunburst Chemicals offers the opportunity to join a stable, thriving, and innovative industry leader. We offer a competitive compensation package including a base salary and bonus opportunity along with healthcare benefits, a 401K program, and profit-sharing. Our office is a casual dress work environment, with a culture that stresses independent motivation, dedication, and a team atmosphere. Sunburst Chemicals is an Equal Opportunity Employer.

To apply, please email resume and qualifications to our Human Resources department at hr@sunburstchemicals.com

The Region Service Technician ensures Sunburst dispensers and related products and equipment function according to Sunburst brand standards and customer specifications; Installs dispensers and related products; and sells detergents and supplies to meet customer needs and support Sunburst’s retention and growth goals alignment with the company Vision and Guiding Principles.

Responsibilities include but are not limited to:

SERVICE, INSTALLATION & SUPPORT > 80%

• Maintain organized, and updated Route Service schedule necessary to service 100% of assigned customers
• Provide regularly scheduled maintenance for Sunburst dispensers and related equipment in assigned accounts, all in compliance with established Sunburst Best Practices.
• Service dispensing and related equipment in assigned accounts in emergency situations, including after business hours and on
• Provide backup support services for all regional accounts on an as needed basis as directed by the Regional Service
• Assist in troubleshooting problems not related to Sunburst equipment. Make appropriate recommendations to customers to resolve
• Train and stay current on features and functionality of all Sunburst dispensing and related equipment, and detergents and supplies sufficient to adequately perform service-related
• Maintain appropriate service logs and service-related information as required by Regional Service Supervisor.
• Communicate significant service-related best practices and challenges to Regional Service
• Prepare for and facilitate new dispenser installations and dispensing upgrades.
• Conduct training programs for customers as required and appropriate.
• Maintain par level inventory for service vehicle. Provide monthly inventory counts.
• Process inventory transactions & issue reports to related to job responsibilities.     

SALES AND DISTRIBUTOR SALES DEVELOPMENT < 20%

• Develop quarterly sales plans in collaboration with RSS, BDM, and RSMs to achieve short-term and long-term sales goals consistent with Sunburst’s key initiatives and
• Utilize CRM and prepare monthly sales
• Prepare quarterly Business Reviews and present to Regional Service
• Train and stay current on features and functionality of all Sunburst programs, dispensing and related equipment, and detergents and supplies sufficient to adequately understand and communicate value to
• Conduct routine inspections of customer inventories and sell detergents and supplies to assigned accounts, keeping their inventories adequate and keeping company or distributor’s costs for order processing, handling and freight to a minimum.
• Provide counsel to customers for using the best products, systems and procedures providing them with the greatest overall
• Conduct distributor sales meetings as required or
• Provide input for sales presentations with distributors; train them regarding demonstrations and opening and closing
• Provide product and technical training as
• Provide sales assistance to Distributor Sales Reps (DSR’s).
• Attend scheduled sales meetings and periodic information meetings as requested.
• Communicate significant sales-related best practices and challenges to regional sales team

QUALIFICATIONS

• High School diploma minimum; Technical Degree
• Full time, non-exempt.
• Ability to work in a variety of work
• Ability to sit, stand, squat, and lift minimum of 50
• Past Route Sales experience
• Must have a clean driving

CORE COMPETENCIES

• Self-Leadership: Role models Sunburst Guiding Principles; is trusted, communicates clear direction, understands personal strengths and limitations, and adjusts to
• Team Leadership: Creates an atmosphere where people can succeed; collaborates across teams; helps others get behind business agendas and accomplish individual and team
• Business Leadership: Sets clear objectives; plans logical steps to meet objectives; takes action to meet objectives

TRAVEL REQUIREMENTS: Minimum 80% travel within assigned Region; some overnight travel anticipated.